The Personal Information We Collect
Except for certain information automatically from you when you visit this Site (as provided below), the types of personal information we collect is comprised entirely of the information you provide to us in connection with your use of this Site and the purchase of products thereon, including your name, address, phone number and email address.
By simply visiting this Site (for example, if you browse through the website, read pages, or download information) we will gather and store certain information about your visit automatically, including:
your Internet domain (for example, “xcompany.com” if you use a private Internet access account) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access this Site;
the type of browser and operating system used to access our site;
the date and time you access our Site; and
the pages you visit.
How We Use Your Personal Information
We use your personal information for the following purposes:
providing you with the products you have purchased through the Site;
providing you with access to and use of the Site;
performing our everyday business and operations including record keeping or internal reporting;
communicating with you; and
understanding and better managing our activities including learning more about our visitors or analyzing data we hold about you to improve our products and services.
Who Can Access Your Personal Information
We disclose your personal information to our third party service providers who perform services on our behalf (such as our web hosting provider). Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any other purpose.
Retaining Your Personal Information
We will only retain your personal information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Your personal information is securely stored until such time as it is no longer required, after which it is destroyed, rendering it unable to identify you.
Keeping Your Information Updated
We take care to keep the information in our records as accurate, complete and up to date as necessary for the purposes for which it is used. However, we also rely on you to tell us when your information changes. You may update your personal information by contacting us using our contact information in the “How to Contact Us” section below.
Accessing Your Information and Addressing Privacy Concerns
You have the right to access personal information we hold about you and to have any concerns you may have over our policies and practices addressed. In addition, you have the right to obtain information regarding our policies and practices with respect to our use of service providers outside Canada. To access your information, discuss your concerns or learn more about our policies and practices please see our contact information in the “How to Contact Us” section below.
If you purchase an e-book, or redeem a code on the e-book site, an email address will be collected. Your email is tied to your user account and ensures that your book is always available for download. Your email address may be placed with the Publisher of the Ebook in the event you breach the Rules as stated on the Terms & Conditions.
We take the protection of your personal information seriously. We protect personal information against loss and theft as well as unauthorized access, disclosure, copying, use, and modification using security safeguards, including physical, organization and technological measures, commensurate with the sensitivity of your personal information.
Please be aware that no data security measures can guarantee 100% security. You should also take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
How to Contact Us